Q: How does Social Media Management work?
A: You hire us to create a content strategy that includes the products and services you want to sell. We write posts, create graphics, and post consistently on your desired platform, and answer all questions and comments.
Q: How do you create a social media strategy?
A: Through a strategy personalized for you, we use an understanding of what you want to achieve through social media (e.g. website traffic, inquiries, sales, etc.) to tailor the content we create for you.
Q: When do you begin scheduling posts?
A: To give us plenty of time to create your content and write the posts, we plan content for the coming month a week before the start of that month. Scheduling begins once all posts are written and graphics/images/reels are tailored to each platform.
Q: How will I know if what you are doing is working?
A: You will know by the realistic objectives that you set. For example, if your goal is to keep up a consistent presence on social media, you’ll be able to see that your profiles look consistent. If you want to sell specific products and services, you will know by the increase in exposure you are receiving, which leads to more phones calls, inquiries, etc.
Q: Why can’t I just hire an intern (aka free labor) to manage my social media?
A: Your company is not a training ground. You deserve an actual team of professionals to get the job done efficiently and professionally.
Q: Do you respond to comments?
A: Yes! It’s all a part of customer service via social. Whether it’s liking a comment or thanking someone for sharing, we respond to questions and comments.